Privacy Policy

Privacy Policy – Flagship Transfers

At Flagship Transfers, we are committed to protecting the privacy and confidentiality of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights and choices regarding your personal data.

Information We Collect

We may collect personal information from you when you visit our website, book our services, or communicate with us through various channels. The types of personal information we may collect include but are not limited to:

  • Name
  • Contact information (e.g. email address, phone number)
  • Billing and payment details
  • Booking preferences
  • IP address, device information, and browsing activity on our website
  • Feedback and reviews

How We Use Your Information

We use the personal information we collect for various purposes, including:

  • Providing and managing our services, including processing bookings, payments, and communication related to your bookings
  • Improving our website and services, and enhancing your experience as a customer
  • Responding to your inquiries, requests, and feedback
  • Sending you marketing communications, offers, and promotions, where permitted by law and with your consent
  • Complying with legal obligations and protecting our rights and interests

Data Security

We take appropriate measures to protect the security and confidentiality of your personal information. This includes implementing technical and organisational measures to prevent unauthorised access, loss, misuse, or alteration of your data.

Disclosure of Your Information

We may disclose your personal information to third parties for the purposes described in this Privacy Policy, including but not limited to:

  • Service providers and business partners who assist us in providing our services, such as payment processors, IT service providers, and customer support providers
  • Legal and regulatory authorities, where required by law or to protect our legal rights
  • Successors or assigns in the event of a merger, acquisition, or other business transaction involving our company

Your Rights and Choices

You have certain rights and choices regarding your personal information. These include:

  • Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Consent Withdrawal: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Marketing Communications: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

Last Updated: 12/04/2023